Welcome to Monsoon Season!
We value your trust and strive to deliver quality products with every purchase. Please review our Return and Refund Policy carefully, as it outlines our policies regarding refunds, exchanges, and shipping for our drop shipping services.
Overview
Because we operate a drop shipping business, we do not accept returns for any products purchased from Monsoon Season. Therefore, all sales are final. We work hard to ensure that every product reaches you in excellent condition and meets our quality standards.
Refunds
At Monsoon Season, we do not offer refunds on any of our products. Consequently, all orders are final and non-refundable. By completing your purchase, you agree to this policy, acknowledging that no refunds will be issued once the transaction is complete.
Exchanges
Please note that we do not accept exchanges for any products purchased through Monsoon Season. We recommend that you carefully review product details and sizing information before placing an order since exchanges cannot be accommodated.
Gifts
Some of our products may be eligible for gift options, subject to specific terms and conditions. Gifts may accompany certain items or may be unavailable depending on the order. If you have any questions regarding gift eligibility, please contact us at Monsoonseason.in@gmail.com.
Shipping Returns
Please understand that Monsoon Season does not cover return shipping costs, as we charge separate shipping fees at the time of purchase. Additionally, no extra shipping charges will apply at the time of delivery. Any return shipping costs are solely the customer’s responsibility, and we are unable to process return shipments.
Damaged Products and Delivery Issues
If you receive a damaged product or if your order has not been delivered, please contact us at Monsoonseason.in@gmail.com. While we strive to ensure timely delivery, keep in mind that:
- Some products may not arrive on time due to issues with our suppliers. We appreciate your understanding in such cases.
- Certain products may take up to 10-20 days for delivery, depending on the supplier’s processing and shipping times.
Should you encounter any issues related to damaged products or delivery delays, please reach out to us so we can investigate and assist you further.
Need Help?
If you have any questions about our Return and Refund Policy or require further assistance, please reach out to us at Monsoonseason.in@gmail.com. We are here to provide support and answer any questions you may have.
Thank you for shopping with Monsoon Season! We appreciate your understanding of our policies and your support of our business.